Update - We’ve now resolved the issue, and all new O-Series orders should sync as expected.
We are currently re-syncing orders from 1st July to 7th July, and will keep you updated on our progress.
Jul 09, 2025 - 03:15 UTC
Identified - We are currently experiencing a delay with O-Series (Kounta) products, customers & orders syncing to Marsello. Our engineering team has identified the root cause and is actively working on a fix. We will share updates as progress is made. Thank you for your patience.
Jul 07, 2025 - 21:01 UTC
Marsello Customer
Operational
90 days ago
100.0
% uptime
Today
Marketing Loyalty
Operational
90 days ago
100.0
% uptime
Today
Marsello Marketing
Operational
90 days ago
99.94
% uptime
Today
Marsello Integrations
Partial Outage
90 days ago
98.92
% uptime
Today
Marsello Api
Operational
90 days ago
100.0
% uptime
Today
Reporting
Operational
90 days ago
100.0
% uptime
Today
DNS
Operational
Servers
Operational
Shopify API & Mobile
Operational
Shopify Point of Sale
Operational
Vend API
Operational
BigCommerce API
Operational
Kounta API
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.