Lightspeed Retail X-Series POS Prompts intermittently not applying coupon upon redemption

Incident Report for Marsello

Resolved

The intermittent coupon-application issue in Lightspeed Retail X-Series POS has been resolved, with no occurrences.
Posted Nov 28, 2025 - 19:03 UTC

Update

We are continuing to investigate this issue.
Posted Aug 12, 2025 - 22:10 UTC

Investigating

We are currently investigating this issue.
Posted Aug 12, 2025 - 01:55 UTC
This incident affected: Marsello Integrations.
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