Email Builder – Recommended Products Block Duplicating in Sent Emails

Incident Report for Marsello

Resolved

We’ve successfully identified and resolved the issue causing the Recommended Products block to appear multiple times in sent emails. Emails are now sending with the correct block formatting as intended.

We appreciate your patience while we worked to resolve this and apologize for any inconvenience caused.
Posted May 29, 2025 - 07:46 UTC

Identified

We’re currently investigating an issue where the Recommended Products block is appearing multiple times in sent emails. This does not affect the in-editor preview but impacts the final delivered email.

Our team is working on a fix, and we’ll provide updates as soon as we have more information.
Posted May 29, 2025 - 03:39 UTC
This incident affected: Marsello Marketing.